In Store Return
Returns being done in store
1. All returns must be accompanied by the original receipt .
2. All returns are for store credit only, we do not do full refunds but can do exchanges for products in the store front.
3. Returns must be brought back to the store front no later than 10 days from date of purchase, date of delivery, or the date the local pickup was ready for pick up, not the date it was picked up.
4. All items must be tag attached, in original packaging, unworn, unwashed, scent free, hair free and in new condition.
5. Items that do not qualify to be returned are sale items, discounted items, special sale items, accessories, hats, handmade items, jewelry, helmets, padded bike shorts, tire tubes, tires, bicycle parts, undergarments', electronic items or any other item we have marked final sale.
6. Orders that have been shipped and are being returned in store are subject to a $10.00 fee if the return brings the order total below $100.00 ie the free shipping threshold.
We do stick to our return policy, to protect pricing, our customers and our business. We reserve the right to limit returns, make anything purchased with a store credit a final sale, and add a restocking fee for chronic returners.
All returns are at Stores Discretion
Bicycles are always non-refundable or returnable.
All bike deposits are non-refundable
All returns performed with gift receipts are eligible to be exchanged or refunded to in-store credit only
All bike ETAs are subject to change at any time