Pickup, Delivery and Shipping


Curbside or In-store Pickup

We will email you when your order is ready for pickup and please allow 1 - 4  Business Days for order processing, we process online orders Tuesday thru Friday, we are closed Sunday and Monday.

We process all Online Orders @ The Bike Shop located at 5018 49th Ave and when you arrive, come in and head to our Sales Counter to pick up your order. Please come prepared with your order confirmation either in digital or printed format and you will need to bring picture ID to pick up your order.

If you wish to not enter the store, please call 403-748-3176

If you wish to have a family member, friend or relative to pick up your order please call or email us to make appropriate arrangements.


Curbside Home Delivery

New Bicycle Delivery (ONLINE ORDERS ONLY) is available to Red Deer, Lacombe, Blackfalds, Sylvan Lake, Rimbey, and Ponoka (or at stores discretion) on orders over $250. We will email you when your order is ready and schedule a delivery time.

ETA is 1 to 4 business days, some bicycles may take longer, we are closed Sunday and Monday

If we are experiencing high volumes of orders, your order may be delayed without warning.




Currently we are unable to ship products outside of Canada.



Every week we are receiving dozens of orders from all our vendors. This means a surplus of cardboard boxes! We will repurpose some of these boxes for shipping.


Shipping Restrictions

At this time we are only able to ship bike parts and accessories and clothing items. We are unable to ship bikes at this time. If you purchase a bicycle online, it will automatically be set up to in-store pick-up.

Our website is intended to help you. Our online catalogue is always updating to reflect new inventory. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create.


*Shipping fees are subject to change without notice.


*Bentley Cycle has the right to adjust shipping charges on a case-by-case basis


*Select items or categories may be subject to additional freight charges


*We reserve the right to limit quantities on certain items due to low stock levels.